Spell Jars & Charm Bracelets

Effective Date: [Insert Date]

At [Your Venue/Service Name], each spell jar and charm bracelet is crafted with care, intention, and a touch of magic. We want you to feel confident in your purchase. This policy explains how refunds and exchanges are handled.
 

 Eligibility for Refunds & Exchanges

• Defective or Damaged Items: If your item arrives broken or faulty, we’ll happily replace it or issue a refund. Please contact us within 14 days of receiving your order.

• Incorrect Orders: If you receive the wrong item, we’ll correct the mistake at no extra cost.

• Change of Mind: Because spell jars and charm bracelets are personalized, intention‑based items, we cannot offer refunds for change of mind once the item has been prepared or worn.
   

Conditions

• Items must be returned unused, in their original packaging, and accompanied by proof of purchase.

• Refunds will be processed to the original payment method within 7–10 business days after we receive the returned item.

• Shipping costs are non‑refundable unless the return is due to our error.
   

Non‑Refundable Items

• Custom spell jars made to your specific request.

• Charm bracelets altered or resized to your specifications.

• Any item that has been used in ritual or worn extensively.
   

 How to Request a Refund

1. Email us at [Insert Contact Email] with your order details and reason for return.

2. We’ll provide instructions for returning the item.

3. Once received and inspected, we’ll confirm your refund or exchange.
    

Our Promise

We honor the energy of every item we create. If something isn’t right, we’ll work with you to make it so—because your trust and experience are as sacred to us as the magic we craft.